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Christmas Shipping F.A.Q.s
UPDATED 11/20/17 


When will my order ship?


All Orders for In Stock Items Placed by 2:00PM Central will Ship the Same Day! If you order an In Stock item on Tuesday at 1:50PM Central, your order will ship on Tuesday! We offer the fastest shipping on the Internet - even faster than Amazon.com! 

 

When will my order be delivered?


BELOW IS THE SHIPPING MAP FOR FEDEX GROUND FOR HUNTSVILLE, ALABAMA 35824

 

 

The House of Staunton strongly recommends that you ship with one of our Federal Express (Fedex) shipping options. Unlike the US Postal Service, Fedex Shipments offer guaranteed delivery by a certain date* with a refund of the shipping cost if your package isn’t delivered on time. The USPS does not offer such a guarantee. Further, the USPS often advertises a certain delivery time – USPS Priority Mail as 2-Day Delivery – but this is the average delivery time and it could take significantly longer depending on the distance the package has to travel and the volume of packages in the USPS system. 

 

We are located in Huntsville, Alabama. The Map above shows the delivery time of packages across the United States. For example, Missouri is Light Blue so it is a 2 Day delivery time. If your package ships on Wednesday, then it will deliver on Friday.

 

HOW TO CALCULATE THE DELIVERY DATE VIA FEDEX - It is a common mistake to include the day of shipping when trying to determine which day the package will be delivered. If your package is shipped on Monday, then Monday would not be the first day. Tuesday would be the actual first transit day. So a package shipped on Monday to a 2 day delivery zone would arrive on Wednesday - Tuesday is the first day, Wednesday is the second.

 

When determining which shipping method to use, please do keep in mind that orders placed after 2:00PM Central may not ship the same day you placed it. If you order on a Wednesday at 3:00PM Central, your package might not ship until Thursday. 

Please remember that

  • Fedex Home Delivery (to residential addresses) operates Tuesday through Saturday 
  • Fedex Ground (to commercial addresses) is Monday through Friday

If your package is going to a home, and it ships on Thursday to a 2-day Delivery Zone, it will deliver that Saturday. if it ships on Thursday to a 3-day Delivery zone, it won't deliver until the following Tuesday as Fedex Home doesn't operate on Monday.

Do you offer Express Shipping, such as 2Day and Standard Overnight?

 

Yes we do! We offer both Fedex 2Day and Standard Overnight shipping for your consideration. And because our company does so much shipping with Fedex, we’ve been able to negotiate heavily discounted shipping rates and we pass the savings on to you! Compare our 2Day and Standard Overnight shipping rates with our competitors – You’ll see that we’re often 30%-50% less.

 

What if I have any special requirements, such as needing a package not to be delivered during a certain time period (due to travel)?

 

If you have any special needs or requirements, we encourage you to include a note with your order to make our chess specialists aware of your needs. Our staff will then do their best to meet your needs.

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