Queen's Gambit Declined - Andrew Martin

Item Returns - Computer Software and DVDs
Computer Software and DVDs can only be returned or exchanged if the product is in its original, shrinkwrapped packaging and has not been installed or used in any way. Once you open the packaging of a Computer Software or DVD title, it can only be exchanged for the same title if the original media is defective. There are NO exceptions to this rule.

If you wish to return a Computer Software or DVD title that is eligible for return (as defined above), please refer to the Item Returns - All Other Items on our Return Policy page.

System Requirements

Return Policy of Downloadable Software, DVDs and Electronic (E) Books - ITEMS THAT ARE NOT SHIPPED TO CUSTOMERS

We're sorry, but all purchases of Download Productsare final and can not be returned or exchanged. There are NO exceptions to this rule as this is the industry standard for downloadable products.

Return Policy of Software and DVDs on Physical Media - ITEMS THAT ARE SHIPPED TO CUSTOMERS

Computer Software and DVDs that come on Physical Media (such as CD-ROMs and DVD-ROMS)  can only be returned or exchanged if the product is in its original, shrinkwrapped packaging and has not been installed or used in any way. Once you open the packaging of a Computer Software or DVD title, it can only be exchanged for a new copy of the same title and only if the original media is defective. There are NO exceptions to this rule.